FIOS, the ultimate in home internet/tv/phone technology. Or, at least that's what Verizon wants you to think.

I ordered tv/internet from them and the installer came last wednesday. 2 technicians came to the house. one to run the line from the pole and the other to install the hardware.

Then the first problem popped up. Apparently, when the Verizon tech first installed the fiber optic line in the neighborhood, they forgot to splice the line, so no 'light' was coming through. The tech spoke to his boss and told the tech to reschedule with us and move on to the next customer. er... are you kidding me?!? Needless to say, I was P.O.'d

to be continued