6 years ago :: May 03, 2012 - 8:44AM #1 | |
www.click2houston.com/news/Family-says-r...
Jasmine Marks said she was trying to enjoy dinner recently with several friends at La Fisherman, located at 1935 Highway 6 South. She said the service was less than stellar; the wait staff was rude, their drinks didn't get refilled and they didn't receive their entire order. When the bill came, Marks said there was a problem. The restaurant added an automatic 17 percent gratuity because their party had more than five people in it, but Marks didn't feel like the staff earned the full tip so she asked to speak to a manager. The gratuity policy was clearly marked on the restaurant's menus. But Marks said when they questioned it the workers wouldn't let her or her friends leave; she claims they locked the door and called the police.
"No matter how dark the moment, love and hope are always possible." George Chakiris
“For those who believe, no proof is necessary. For those who don't believe, no proof is possible.” Stuart Chase |
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 10:23AM #2 | |
The tip (To Insure Prompt Service) is voluntary and is not part of the bill. Customs about tipping change from place to place but no one should ever be forced to pay a tip. Just so you know, we here in the Philaadelphia metro area have the highest average tip percentage (@ 20%) in the country. I do not know if we get the best service in the country. Most people pay the full tip (when the service is ok or better) but leave less or nothing when the service is poor or worse. |
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 10:39AM #3 | |
Tipping is an extra to reward specially good service. That is the idea. Bringing the food or going through the movements is included in the price. Automatic tipping is absurd. If it is going to be automatic, it should be included in the prices. In many European and South American countries they add it automatically and now the custom is to leave a small extra amount on top of that anyway. (That is the real tip) Automatic tipping is a distortion of a concept. Owners use it to pay the waiters less than they should.
|
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 11:14AM #4 | |
Whatever happened to just making people do the dishes if they didn't pay/tip? |
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 11:56AM #5 | |
How completely ridiculous! I have waitressed before. I know that most restaurants will automatically add gratuity to parties of 8 or more. But I have never heard of a restaurant who wouldn't drop the tip and go out of their way to appease a customer who was unhappy with their service. This place obviously knows nothing of customer service and won't be in business for long, I'm sure.
Our need to learn should always outweigh our need to be right
It is the mark of an educated mind to be able to entertain a thought without accepting it. More people would learn from their mistakes if they weren't so busy denying them. |
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 12:23PM #6 | |
Thanks for the post, I live just off of Hiway 6 about 100 miles north of Houston ; now I Know a place NOT to eat at.
“I seldom make the mistake of arguing with people for whose opinions I have no respect.” Edward Gibbon
|
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 12:28PM #7 | |
Even rotten wait staff have to pay taxes on tips they don't receive. I think we should get rid of tips and should just have the cost as part of the meal.
I know you believe you understand what you think I said, but I am not sure you realize what you heard was not what I meant...
|
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 2:12PM #8 | |
Can we say "kidnapping"? If I was a cop, that's what I'd consider charging the restaraunt staff with. |
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 7:45PM #9 | |
Attempting to leave a restaurant without paying the bill is shoplifting and a suspected shop lifter can be detained,
“I seldom make the mistake of arguing with people for whose opinions I have no respect.” Edward Gibbon
|
|
Quick Reply
|
|
6 years ago :: May 03, 2012 - 11:09PM #10 | |
There's a difference between that and "we object to paying a tip because we feel the service was poor." |
|
Quick Reply
|