Aug 13, 2009 -- 3:20PM, Stardove wrote:

Sorry you feel that way Ken.  Guess, I see another side to staff being a host.  I do see they care, but sometimes their hands are tied (figuratively). 

No doubt, but it comes to the same thing as far as ordinary members are concerned. There must be somebody whose hands aren't tied, but they move in an exalted sphere to which mere mortals have no access.   

Just stopped by for a quick moment to comment.... the assumption that Bnet staff doesn't give a Ratza$$ about the forums and members is a sweeping generalization that doesn't take into account that there are staff members that DO.  (note: I don't claim to know whether or not the Murdoch dude gives a ratz..... )

I can even understand why Beliefnet, the CUSTOMER, is at the mercy of the software provider..... they're waiting in line just like other customers using OneSite to prioritize reported issues and implement desired/required features. Whether post migration support was part of the package, or whether Bnet has to pay for each customized solution I do not know... That varies from company to company....  Bnet has the option to switch to another provider, but as we all know, the upheaval of switching platforms is immense and not to be taken lightly.

I remember all the problems with the previous platform and am glad to see they've vanished. Now we have new problems. Some of the new problems have been fixed right away, others are still on the "to do" list every software company has 'em....

The avatar is annoying, but given the ability to lookup member posts and quick profile access when we click on the silly little head and shoulders applet (under username, above post count)  as we were able to do on the Small World Labs platform, I'm willing to accept the goofy looking avatars as a trade off.

Back to work, so I'll see you lovelies later.

Edited to add disclaimer: I work for a software company.... hence, my familiarity with software glitches, reporting them, prioritizing them, delivering solutions and the frustration on all sides when priorities of what should be done first isn't the same all around.

Aug 13, 2009 -- 7:10PM, Ken wrote:

The avatar feature is minor. I'd be glad to do without avatars altogether. But something like the crankiness of the quote feature is major. I just spent ten minutes trying to get the quotes right in a post and had to give up in despair. I never had that problem on the pre-2007 Beliefnet.

Ken, what's troubling you with quotes? The ability to multi quote (pull down more than one quote to respond to more than one poster in a window) has been restored.

We can break up quotes as well, although it's more difficult... I've been meaning to write instructions but keep putting it off, I'll quit procrastinating.